Refund Policy

1. Legal Disclaimer

The information provided on this page is for general purposes only and does not constitute legal advice. Literacy Doorway encourages users and supporters to seek legal counsel to ensure compliance with refund-related laws in their jurisdiction. The following refund policy outlines our current practices but is subject to change at any time.

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2. General Refund Policy

As a nonprofit initiative, most payments made to Literacy Doorway—including donations, book sponsorships, and event contributions—are considered final and non-refundable. These contributions are used to support our mission of promoting literacy and providing books to underserved communities.

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3. Refund Eligibility

We understand that mistakes can happen. Refunds may be considered on a case-by-case basis under the following conditions:

• A duplicate transaction or accidental overpayment was made

• The request is submitted within 7 days of the original transaction

• A technical error occurred during online payment processing

To request a refund, please contact us at [Insert Contact Email] with the transaction details and reason for your request. We may require proof of payment.

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4. Event or Merchandise Refunds (if applicable)

If we offer physical products (e.g., merchandise) or ticketed events in the future, specific refund policies will apply and be listed at the point of purchase.

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5. No Refunds for In-Kind Donations

We cannot issue refunds for in-kind donations (e.g., book drop-offs or supplies), as they are considered final gifts to the organization.